Ensuring proper food safety at restaurant and foodservice operations is, perhaps, the most important thing you can do to protect the public health. When best practices aren’t established and food isn’t handled properly, a foodborne illness outbreak could occur, negatively impacting customers, employees and business.
As we look to recruit more Gen Z employees into the industry, it’s important to understand how potential new hires process training information, particularly where food handling and safety are concerned.
Generation Z, whose oldest members are about 22, are really the first ones to grow up using social media, texting and streaming video to get information. For them, everything is visual; textbooks are an anathema. Furthermore, they don’t necessarily care all that much about theory. They’d rather know about your mission, purpose and outcome. It’s all a value-added proposition.
How should you educate Gen Z employees in proper safety practices? Ashley Miller, one of the National Restaurant Association’s food safety experts, offers four tips for training this young work staff:
Reinforcing the reasons for performing food-safety tasks correctly is critical to training your staff properly and protecting your customers’ health. By doing so, you will make food safety a personal mission for each of your employees.
Source: National Restaurant Association